Market Research Competitor Analysis

Market Research

Uncover what’s driving your customers and competitors with our expert-led Market Research services.  Shift Marketing delivers practical insights and strategic advice to help businesses innovate, grow, and stay ahead in an evolving market.  It’s not just research — it’s actionable clarity for your next steps.

Why Choose Our Market Research Services

Expert analysis and insights to guide your strategies and understand market dynamics.

B2B Customer Research

Gain a deep understanding of your B2B customers through a meticulous research process. Our approach involves segmenting businesses into distinct groups based on industry, size, and purchasing behaviours to better understand their unique characteristics. We develop detailed personas that represent these segments, highlighting their goals, challenges, and procurement habits. Utilising desk-based research and in-depth interviews, we gather comprehensive insights into what drives their purchasing decisions.

Competitor Analysis

Achieve a deep understanding of your position in the competitive landscape with our detailed competitor analysis. We examine competitors' strengths, weaknesses, and strategies, complemented by competitor profiling and insights into their social media, websites, and messaging tactics. Additionally, our mystery shopping evaluations provide firsthand insights into customer experiences and service quality. This comprehensive approach allows you to identify gaps and opportunities, positioning you to surpass your competition and create a distinctive niche in your industry.

Industry Research

Our industry research involves delving into emerging trends, unique opportunities, and potential challenges within your sector. We provide expert analysis that helps your business adapt to changes, foster innovation, and explore new market possibilities. Through detailed reports, data-driven insights, and strategic recommendations, we offer the knowledge and tools necessary to make informed decisions and maintain a competitive edge in your industry.

Customer 1-2-1 Interviews

Delve deeper into the minds of your customers with our one-on-one interviews. These personalised sessions allow us to gather nuanced insights directly from the source, revealing the motivations, pain points, and dreams that drive consumer behaviour. With detailed feedback, we can help refine your strategies and create tailored solutions that meet and exceed customer expectations. Our expert facilitators ensure that each interview uncovers valuable information to power your business decisions and enhance customer satisfaction.

Business Won/Lost Reviews

Gain a competitive edge by understanding the dynamics of your wins and losses. Our comprehensive business won/lost reviews dive into each sales outcome, examining the factors that contributed to success or lapses. We analyse customer feedback, market conditions, and competitive actions to pinpoint what worked, what didn't, and how future strategies can be refined. This reflective process equips your business with the knowledge to replicate success and mitigate the risks of lost opportunities, fostering a path of continuous improvement and growth.

Brainstorming Sessions

Harness the power of collective intelligence through our structured brainstorming sessions. These gatherings provide a dynamic platform for team members to share tribal knowledge and unique insights. By fostering open communication and idea exchange, we tap into the diverse perspectives within your organisation. Through guided discussions, we identify innovative solutions, potential improvements, and creative strategies that may not surface in traditional settings. Our facilitation ensures a productive environment where every voice is heard, driving collaboration and empowering your team to contribute to shared goals. These sessions not only fuel innovation but also enhance team cohesion and align efforts towards achieving organisational success.

"...Her strategic development and marketing execution were pivotal in driving growth, awareness, and customer retention..."
CEO, SaaS Vendor

Companies that actively use market research in their decision-making process are 70% more likely to experience business growth compared to those that don’t.

Marketing Services Overview

Shift Marketing:  Plan, Deliver, Transform.  As a versatile B2B marketing consultancy, we offer a broad spectrum of services tailored to elevate your business.  From comprehensive strategy development and innovative content creation to robust demand generation and dynamic social media management, we cover it all.  Our expertise extends to strategic advice, GTM planning, fractional CMO, brand development, advertising, websites, graphic design, SEO/SEM, lead generation and beyond.  Serving as your growth advisor and agile execution partner, we leverage industry-specific insights to craft integrated growth plans that drive transformative success.  Partner with us to unlock your brand’s full potential.

Marketing Services Overview

we offer a Virtual Marketing Team of highly skilled professionals dedicated to driving your success. Our team provides a broad range of services tailored to your needs, whether for specific campaigns or ongoing support.  We understand that every business is unique, and our collaborative approach ensures that we develop customised strategies that align with your goals.  Explore our diverse offerings below to see how we can help elevate your marketing efforts and achieve lasting results.

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Resources

Implement a successful marketing strategy.
Article

Fundamentals of a Successful Marketing Strategy

Introduction:  The Evolution and Importance of Marketing Strategy  Marketing strategy has evolved from being a mere function of selling products to a sophisticated and customer-centric approach, shaped by some of the most influential thought leaders in business, economics, and management. Understanding the historical context and fundamental principles behind modern marketing

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